Frequently Asked Questions
Why the name "Pineapple Trade"?
Did you know? The pineapple is the universal welcome symbol. At pineapple trade we wish to extend a warm welcome to everyone! Our name "Pineapple Trade" is an acronym that represents our values as a company... We invite you to get to know us and view our acronym in the ABOUT page to see what we stand for!
Why should I shop here? What makes Pineapple Trade different?
Pineapple trade is a small, humanitarian, wellness boutique!
Does Pineapple Trade provide nutritional support to underprivileged children?
Yes! We are active in providing and encouraging nutritional support to children in Foster Care & Through Food Pantry Organizations!
How can I support the Golden-Gate Health Pantry?
Thank you so much for your interest in helping to support the children in our community! Please visit the GGP page to learn more or make a donation. We thank you so much for supporting our pantry and the children in need!
What is Pineapple Trade's Return Policy
Your satisfaction is very important to us! To make a return please contact us within two weeks of your purchase date. All returns must be made unused, unopened, and in it's original packaging. Our company has a desire to give back! We donate a portion of our sales to children in need through our GGP program. Every sale goes towards that effort - For that reason and the dividing of funds on our orders, our small business loses a lot on returns. Your satisfaction is worth it to us! We ask that you please be prompt about letting us know of your need to return and please keep the product and it's packaging in safe, clean, & in re-usable conditions while in your care. We really appreciate your business and support! We invite you to learn more about us and what we stand for. Happy shopping!
Do you price match?
Absolutely! You can shop in total confidence. Also check out our VIP Members plan. It's free to join and you will be eligible for special VIP discounts and daily promo codes that are specific to the items in your shopping cart.